Simply Trabajo’s Refund Policy

At Simply Trabajo, we strive to provide quality virtual assistant services and staffing solutions tailored to meet our clients' needs. To maintain the integrity of our operations and ensure fairness to both our team and clients, we have established the following refund policy:

Non-Refundable Payments

All payments made to Simply Trabajo for services rendered are non-refundable. Invoices are issued for work that has already been completed by our team of virtual assistants, meaning that once a payment is made, it cannot be refunded under any circumstances.

Refund Eligibility for Deposits & Contracting Fees

The only exception to our refund policy applies to deposits or payments made to secure contracting services (e.g., payments to initiate the process of hiring and onboarding a virtual assistant). Clients may be eligible for a refund under the following conditions:

• If the client has reviewed six or more profiles and has not moved forward with a selection.

• If six weeks have passed without Simply Trabajo providing any potential resources for the client to consider.

In either of these cases, the client may request a refund, which will be processed promptly upon cancellation of the service.

Cancellations

Cancellations must be communicated in advance to allow for proper adjustments to the service process as per our service agreement. Clients are encouraged to inform Simply Trabajo as soon as possible if they wish to discontinue any service or hiring process.

By engaging with Simply Trabajo, clients acknowledge and agree to this refund policy.